Office Administrator – Panama City, FL

Office Administrator – Full Time Position w/Benefits – Panama City, FL

Essential Job Functions

  • Responsible for handling incoming calls and receiving visitors to the office.
  • Sending correspondence as requested/needed.
  • Respond daily to emails and voicemails and send correspondence as requested/needed.
  • Responsible for verifying, updating, scheduling, and documenting in the electronic health record (EHR) all intake data for service location.
  • Assist with coverage for other locations as needed.
  • Re-verify insurance for service eligibility prior to intake appointments and documenting in EHR
  • Responsible for being the initial point of contact for pending referrals to include daily follow-up on all referrals that are not currently scheduled. Daily documentation in EHR of all contact or attempts to contact for scheduling purposes
  • Responsible for processing, verifying, and uploading In-take packets in scan folder for Service Center
  • Responsible for processing, verifying, and uploading Treatment Plan signature pages, ROIs, and any missing/invalid intake documents via Right Signature -agency wide
  • Responsible for processing Coordination of Care packets for PCP agency wide and uploading in corresponding scan folders.
  • Provide coverage for other Service Center Office Administrator tasks, when needed.
  • Processing Intent to Discharge letters per Supervisor/Program Manager request.
  • Responsible for learning, understanding, and maintaining up-to-date knowledge of FFF policy / procedures as it pertains to service provision (expectations of waitlist, preferences vs availability, telehealth vs in-person services, psychiatry and TCM criteria).
  • Responsible for learning, understanding, and maintaining up-to-date knowledge for outpatient insurance authorization and eligibility processes
  • Responsible for ordering monthly supply orders for the office (making sure all supplies are kept on hand)
  • Responsible for maintaining daily office needs to include troubleshooting copiers, faxes, phones, setting up for meetings/functions, etc.

Required Knowledge, Skills, and Abilities

  • Must be proficient in Microsoft Word and Excel, and other systems used in the position, and is able to multi-task and be detailed oriented and organized.
  • Must be able to present with professional, articulate, and appropriate verbal and written communication skills.
  • Bilingual is a plus but not required.

Educational Requirements

  • Must have high school diploma or equivalent
  • Two years of office experience
  • Must be able to work independently and be able to multi-task

Work Environment and Physical Demands:

The work environment is characteristic of normal office conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet to moderately loud.

This is an exciting opportunity for an experienced Office Administrator to join our team. We offer competitive compensation, a supportive work environment, and opportunities for professional growth. If you meet the qualifications outlined above, we encourage you to apply by submitting your resume. We look forward to reviewing your application.

Job Type: Full-time

Salary: $15.00 – $16.00 per hour

Expected hours: 40 per week

Benefits:

  • 10 Paid Holiday – 2 Weeks PTO (after 5yrs. 3 weeks)
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Work Location: In person

Experience:

  • Microsoft Office: 2 years (Required)
  • Administrative experience: 2 years (Required)

Apply Here